Active Incident

Updated 3 days ago

Incident Status

Operational

Components

API: SODA1, Ingress (Including Indexing), API: SODA2, Geocoding, Open Data Portal, Open Performance, Financial Transparency Suite

Locations

West - Europe, West - United States



June 22, 2016 2:13PM PDT
June 22, 2016 9:13PM UTC
[Investigating] Some customers may experience issues accessing sites. Our engineering team is currently investigating.

June 22, 2016 2:21PM PDT
June 22, 2016 9:21PM UTC
[Monitoring] Engineers have identified and resolved the issue and we are monitoring closely.

June 25, 2016 7:08PM PDT
June 26, 2016 2:08AM UTC
[Investigating] Customer sites are experiencing some downtime. API services are working.

June 25, 2016 7:53PM PDT
June 26, 2016 2:53AM UTC
[Monitoring] The problem was identified and fixed. Engineers are monitoring site performance.

Incident Status

Operational

Components

API: SODA1, API: SODA2, Open Data Portal, Open Performance, Financial Transparency Suite, Ingress (Including Indexing), Geocoding

Locations

West - Europe, West - United States



June 17, 2016 11:29AM PDT
June 17, 2016 6:29PM UTC
[Identified] Sitemaps on Socrata operated Open Data portals are not being generated and will return a 404 Page Not Found. Engineering is aware of the issue and working on a fix. Sitemaps are used to relay additional information to search engines, including dataset update frequencies and for faster notification of new datasets. The missing sitemaps will not impact existing SEO.

API: SODA1




Operational

API: SODA2




Operational

Open Data Portal




Operational

Open Performance




Operational

Financial Transparency Suite




Operational

Ingress (Including Indexing)




Operational

Geocoding




Operational

External Services

SendGrid

Locations